A round of applause for Jaycar Electronics in Dunedin New Zealand.
I bought a flexible keyboard from them yesterday.
When I got home I discovered very quickly that three of the characters were not operating. I phoned them this morning and their customer service has been excellent.
I nipped back to the shop with the defective keyboard and they replaced it with another flexible keyboard (which works perfectly) and an additional wired keyboard.
There was also a small financial difference between the previous price and the price of the new keyboards and this was refunded to me.
They also tested the old keyboard — and confirmed it was defective — but also tested both new keyboards before I left the shop (which was just as well as one of the keyboards was also defective — they replaced it with one that was fully functional)
So congratulations all round to Jaycar Electronics.
You can visit their website by following the URL or the QR code below
Contact Details for Jaycar Electronics